We aim to provide each of our clients’ with uniquely customized solutions for their consulting needs. We understand that neither every client is the same and nor are their requirements. 

Our approach is tailored: we match our consulting talent to your technology landscape, industry, culture, and processes, and we assure that projects are realistically structured, and solutions efficiently deployed based on your business needs. Our professional services staff has been trained to work with clients to meet their expectations. The first step is to conduct a client needs assessment; second, we develop a customized plan, and finally, implement a specific process that meets client needs. Our goal is to achieve the highest level of customer service with each client that we serve.

Our PMO experts are PMI and Agile Certified and have extensive industry experience in healthcare, Life sciences, education, and communications technology. We advocate Agile software development approaches and can assist you in taking advantage of Agile SDLC.

When it comes to functional efforts, at ArkGen, we don’t believe in the term "best practice". We believe that "contextual practice" makes far more sense because what is a "best practice" in some situations proves to be a "worst practice" in others. Some of our Agile requirements modeling approach includes:

While exciting for some and threatening to others, Organizational Change Management could be the most significant challenge. We follow a comprehensive and strategic set of OCM best practices ensures that change management is a success within your organization. In the step by step process, we start with envisioning best possible results then have well-defined governance followed by assigning dedicated organizational leaders. We then find and support early adopters while keeping stakeholders in the loop. Finally, while continually monitoring changes, we address any workforce concerns.

Uncertain requirements combined with unpredictable implementation risks!. Most organizations that claim to be doing Scrum have modified the problematic, uncomfortable parts that could have led to breakthroughs. Not us, we believe that in it's in those uncomfortable moments that improvement, discovery, and innovation happens.

Our PMO team leverages both traditional and agile methods. Our team members are certified Project Management Professionals (PMP) by the Project Management Institute (PMI) and Professional Certified Scrum Masters (CSM) by Scrum.org